Our Privacy Policy

Last Updated: March 7, 2026

1. Introduction

Rapid Baths and Showers / Advanced Quality Plumbing (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, request bathroom remodeling or plumbing services, contact us, or communicate with us by phone, email, or text message.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

  • Name

  • Home or business address

  • Email address

  • Phone number (including mobile numbers)

  • Service address

  • Billing information

  • Details about plumbing systems

  • Information submitted through contact forms

  • Communication preferences

  • Contents of messages you send to us

You may choose not to provide certain information; however, doing so may prevent us from fulfilling your service request.

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

  • Website usage data

This information helps us improve website functionality and user experience.

3. How We Use Your Information

We use your information to:

  • Schedule and complete bathroom remodeling and plumbing services

  • Respond to inquiries and provide customer support

  • Send appointment confirmations and service updates

  • Provide invoices and transaction records

  • Improve our website and service offerings

  • Maintain safety, prevent fraud, and comply with legal obligations

  • Send marketing communications (only with consent)

We only use personal information for legitimate business purposes.

4. Text Messaging & Communications (SMS Policy)

If you provide your mobile phone number and opt in, Rapid Baths and Showers / Advanced Quality Plumbing may send text messages related to:

  • Appointment confirmations

  • Service reminders

  • Technician arrival notifications

  • Service updates

  • Billing notifications

  • Promotional or marketing offers (if consented)

Message Frequency

Message frequency may vary based on service activity.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier.

Opting Out

You may opt out of text messaging at any time by:

  • Replying STOP to any message

  • Contacting us directly

After opting out, you will no longer receive SMS communications unless you re-enroll.

Consent

Providing your mobile number and opting in constitutes express consent to receive text messages from Rapid Baths and Showers / Advanced Quality Plumbing. Consent is not required to purchase services.

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

5. Information Sharing & Third Parties

Rapid Baths and Showers / Advanced Quality Plumbing does not sell, rent, trade, or share your personal information with third parties for their marketing purposes.

We may share information only in limited situations, including:

  • With trusted service providers who assist in operating our business (such as scheduling software or payment processors)

  • When required by law, subpoena, or legal process

  • To protect the safety and rights of our company or customers

All service providers are required to maintain confidentiality and safeguard your data.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic patterns

  • Enhance user experience

You may disable cookies through your browser settings, though some website features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from:

  • Unauthorized access

  • Disclosure

  • Loss

  • Misuse

  • Alteration

While we strive to protect your data, no internet transmission is 100% secure.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

9. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of certain data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy periodically to reflect changes in laws, regulations, or business practices. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Rapid Baths and Showers / Advanced Quality Plumbing
7052 Santa Teresa Blvd. #77
San Jose, CA 95139
Phone: 408-365-4026 / 408-418-6017
Email: office@rapidbaths.com / office@advancedqualityplumbing.com